TERMS AND CONDITIONS
Refunds, Returns and Cancellations: All sales are final. Exchanges are available upon Approval Only. The customer will be responsible for return shipping. Iller Ster will cover return shipping in the event that the customer received the item, size, color, etc. Use the "Contact" form below to begin the exchange process.
PROCESSING AND DELIVERY
All items are "Made To Order" - Please allow 5-7 business days for your order to arrive. Orders generally take 1-3 business days to process before leaving our warehouse.
Your payment information, contact details and location of residence are only gathered for purchase, promotional, and shipping purposes ONLY, in accordance with IllStarInc.com. We will not share any sensitive information at any time with any third parties whatsoever.
Have questions? Feel free to contact us using the form below. If requesting an RMA for an exchange, please include the following: order number, e-mail address used when placing the order, and the reason for return. This will help us come to a speedy resolution.